Start with the identifying information

Review every name, address, phone number, employer, and other identifying detail. A misspelling may be harmless, but unfamiliar information can also indicate a mixed file or identity theft.

  • Mark information that is not yours.
  • Do not assume an old address is fraudulent simply because you no longer live there.
  • Compare all three nationwide reports because they may not contain identical information.

Review each account as a complete record

For every account, compare the creditor name, account type, responsibility, open date, balance, credit limit, payment status, and payment history with your own records.

  • Look for accounts you did not open.
  • Check whether an authorized-user or joint account is labeled correctly.
  • Compare reported late payments with statements and bank records.

Separate unfavorable information from inaccurate information

Accurate negative information generally cannot be removed simply because it hurts a score. A dispute should identify a specific fact that is inaccurate, incomplete, unauthorized, or not yours and explain why.

  • Circle the exact item, not an entire page.
  • Keep originals and send copies of supporting documents.
  • Write down the date you discovered each issue.

Official sources

Review the current government sources before acting because requirements and contact information can change.

CFPB: Credit reports and scores AnnualCreditReport.com